The Connected Store Experience —Driven by Store360

Store360 is an intelligent, data-driven engagement platform that empowers businesses with physical locations to deliver exceptional in-store experiences, boost customer loyalty, and reduce churn. Additionally, it enhances and enriches customer insights by capturing valuable in-store behavior data, helping you build deeper connections and drive growth.

Contact us

Store360 Architecture

Store360 architecture enables seamless integration of in-store data with digital systems,
transforming real-world interactions into actionable insights and bridging the gap between offline and online retail.

Smart Offline Data Acquisition and Management

Intelligent Data Collection from Multiple Sources
In today’s retail landscape, understanding in-store customer behavior is just as critical as tracking online interactions. Store360’s offline data acquisition and management system bridges this gap by seamlessly capturing and processing real-world customer activity, empowering retailers with actionable insights.
Store360 integrates with a wide range of location-triggered sensors to track in-store movements and behaviors with precision. These include:
Smart Offline Data Acquisition and Management
Bluetooth Beacons

Detects proximity-based interactions and customer movements within stores, enabling precise location tracking and personalized engagement.

NFC/QR Code

Enables seamless tap-and-scan experiences, allowing customers to access product details, promotions, or loyalty programs with a simple smartphone interaction.

Geofence

Detects customer presence in designated geographic zones (e.g., near a store or mall) and enables location-based engagement before they even step inside.

WiFI

Tracks in-store presence and movement using WiFi signals and integrates with store WiFi systems. Store360 can also accept store WiFi connection events (via captive portal) to enable personalized in-store services and engagement.

Automatic Door Sensors

Captures store entry, exit, and foot traffic patterns, leveraging AI to analyze customer flow, demographics, and dwell time.

AI Camera & 
People Counter

Captures store entry, exit, and foot traffic patterns, leveraging AI to analyze customer flow, demographics, and dwell time.

Location Journey

transforms physical visit history into meaningful actions and insights.
Store360 Location Journey is the world’s first solution that transforms physical visit history into meaningful actions and insights. By combining in-store visit data, user profiles, online store activity (product views, favorites, purchases), and social media interactions, it provides a comprehensive view of each customer. This enables businesses to deliver hyper-personalized and timely communication, bridging the gap between online and offline engagement like never before.By integrating all these data points, Store360 LJ enables businesses to:
Hyper-Personalized Offers Across Every Touchpoint

Craft highly targeted offers that consider not only in-store behavior but also online activity and customer preferences across all touch points.

Seamless Customer Journey Optimization

Optimize messaging for each customer based on their full journey—whether it’s a personalized offer driven by past visits, online shopping behavior, or social media engagement.

Boost Retention & Sales with Timely Engagement

Increase customer retention and sales by delivering the right message at the right time, improving both online and offline customer experiences.

Transform Data into Actionable Customer Insights

Drive real-world results by leveraging customer data to enhance engagement, strengthen loyalty, and optimize business strategies.

Store360
Smart Push Notifications

Store360 delivers highly targeted push notifications that enhance customer engagement and drive in-store conversions.
Real-time Triggers by Store Visits

Instantly send notifications when a customer visits a store, floor, or specific aisle.

Scheduled Delivery

Automate remote push messages based on time, behavior, or promotions.

Personalized with Location Journey (LJ)

Tailor messages based on each customer’s past visits, preferences, and online/offline purchase history.

Store360 Intelligent
In-store services

Enhance in-store engagement with Store360’s intelligent in-store services, delivering a seamless and personalized shopping experience.
With Store360, retailers can bridge the gap between physical and digital shopping, driving engagement, loyalty, and conversions.

Store360 Intelligent In-store services

Unlock the Power of
Store Visit Data with
Seamless Integrations

Leverage Store360’s rich in-store visit data to enhance your customer engagement strategy. By integrating with leading marketing automation platforms and/or customer engagement platform, you can trigger personalized campaigns based on real-world shopping behavior. Re-engage visitors with tailored promotions, automate journey-based messaging, and gain deeper insights into offline-to-online customer interactions. With Store360, turn store visits into actionable data that drives loyalty, conversions, and revenue.

Store360 Analytics

Unlock the power of in-store data to drive smarter decisions, enhance customer experiences, and boost sales

Store360 offers powerful analytics that transform in-store data into actionable insights. By capturing real-time behavioral data from sensors, WiFi, and customer interactions, Store360 provides a comprehensive view of customer journeys and store performance.

Store360:
Built for Enterprise-Scale Reliability

Store360 is designed to meet the demands of large-scale enterprises, offering exceptional uptime and scalable performance. Our platform processes millions of store visit events daily, ensuring that you can rely on real-time insights and engagement without disruption. Whether you're managing multiple locations or handling massive customer data, Store360 delivers seamless, reliable service to keep your business running smoothly and efficiently.

Join 100,000 stores around the world that transform physical retail spaces into data-driven engagement hub.

Contat us today